Host 1.0

The decision engine for high-stakes event hospitality.

Host processes thousands of incoming guest messages, updates and requests across 30+ languages. It routes every thread to the right team in milliseconds, with zero hallucination and complete data privacy.

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See it work

Try Host on a messy guest thread.

Pick an example below and watch Host work out the intent, check it against the contract rules and route the decision, in about 60 milliseconds.

Incoming thread
Host's decisions

Example threads and policies, for illustration. In your deployment, the questions, options and teams are your own.

Privacy & data sovereignty

Your VVIP and sponsor data never leaves your perimeter.

High-profile guest lists, passport details for stadium security clearance and confidential corporate contracts can't be passed through public AI APIs. Host is a fully self-contained decision engine that runs inside your existing IT architecture.

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  • On-premise and private VPCDeploy into your private AWS SageMaker, your Azure tenant or your own hardware, with optional air-gapped operation.
  • Zero external data exposureHost never calls out to third-party servers. Your data is never stored outside your systems, and never used to train public models.
  • Full ownershipThe deployment is yours, permanently. No sudden API price rises, no model retirements, no unexpected changes in behavior.
Accuracy & deterministic performance

97% decision accuracy with zero hallucination risk.

General-purpose chatbots write creative responses. That becomes a real liability the moment one invents a refund policy or promises a skybox upgrade that doesn't exist.

Host doesn't write free text. It checks each request against your operational rules and picks only from routing options you've approved.

Operational accuracy benchmarks

Decision modelBenchmark accuracyDecision timeHallucination riskDeployment
Host 1.097.0%63 msZero (deterministic)100% private / on-prem
Claude Opus 5.593.5%4,000-12,000 msGenerative riskExternal cloud API
GPT-6.1 Sol92.9%3,000-10,000 msGenerative riskExternal cloud API
Jev 1.1386.9%240 msNot publishedExternal cloud API

16 questions at once

Urgency, category, policy compliance and destination desk, all decided in a single pass.

Confidence you can rely on

Straightforward cases route instantly. Low-confidence edge cases are flagged for review.

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Multi-language intelligence

Handles cross-border requests in 30+ languages, natively.

During international tournaments, threads arrive in a mix of languages: a Japanese delegation head writing in French, attaching a PDF in German, with follow-ups in English.

  • Cross-language threadsReads complex, multi-language message chains without a separate translation step.
  • Finds the hidden detailsPicks out buried dietary flags, protocol changes and critical transport updates, whatever the language or format.
  • One consistent outputEvery request becomes the same structured decision for your local desks, whichever language it arrived in.
Flexible scope

Built for major events. Ready for more.

Primary domain

Major event and VIP hospitality operations

Matchday transport, corporate suite allocations, accreditation changes and catering protocols.

Hotel and resort operations

VIP guest preferences, complaint triage and room upgrade approvals.

Corporate gifting

Recipient list checks, budget compliance and supplier tracking.

Procurement

Vendor contract terms, negotiation status and renewal flags.

Bring order to your inbox before your next major event.

Book a 20-minute working call with our engineering leadership. We'll look at how your inbox works today and show you how Host fits into your tech stack. Licensing per deployment or company-wide, and pilots are available.

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